Frequently Asked Questions
When is a good time to request for an onsite consultation?
Ideally the best time for us to do a site visit is when the flooring and all the carpentry near the windows are done. However, due to the covid situation we understand that our customers would like to finalize all details early. Worry not! Let our trained consultants visit your home to have a discussion on how to dress up your naked windows. What'sapp us at +65 9857 9489 to book an onsite consultation.
Which part of the renovation process should be the blinds/curtains be installed?
The installation should take place after renovation works are completed and the site has undergone general cleaning. If you are planning on installing window grills, the blinds and curtains should come after the grills installation.
What's the cancellation and refund policy like?
We customize all our products to fit your windows perfectly. Once your order is confirmed we are not able to accept any cancellation, exchanges or refunds. If a cancellation is made, the total agreed price of the order has to be paid.